We give our over the phone training free.
We believe this is the best way to help you gain confidence.
When you first start with us, we arrange suitable training days for you. We can do training sessions which can take around 30 minutes to 1 hour based on your needs. We believe the best way to learn would be to do a session for each part of Pulse. This would mean doing a bit at a time, and then putting it into practice after the training has finished, then, once you are comfortable with that, we can move on to the next part in the next session. This breaks down Pulse, which is a lot to take in at once, into smaller segments, which you can then easily learn each part of it and get familiar with the interface and how everything works from one page to another.
To help you with Pulse, we can dial into your computer, with your consent, and talk you through how best to do things on Pulse. You can ask any, and as many questions as you like, as we want to help you get confident with the system, and you can also call us at any time on our support line if you need more explanation on how to do things. As our over the phone training is free, you can call as much as you like!
You can also use our knowledge base to check online for information. Our knowledge base hold helpful documents and step by step guides on how to do different things in Pulse.