EXISTING CUSTOMERS FOR SUPPORT & TRAINING PLEASE FOLLOW THE LINK BELOW
We work continually with our customers to ensure that they get the best use of our products. We understand that moving from a manual system or another software package can be a daunting prospect. We aim to make this as stress free as possible.
We are able to take data electronically from existing software or spreadsheets, and reformat the data to be read into our software. This eliminates typing errors and hours of unnecessary keying and checking. We do this at a very small cost to our new clients to ensure a stress free migration.
We can train staff either on site or online, and we can incorporate training into the initial package. This means that staff can telephone when they need training and we can spend the time over the phone or internet at a pace to suit each individual.
With our clients permission we can dial into their computers to give assistance and using a handsfree phone we can talk through any problems or simply train staff as necessary.
We operate during normal office hours but also offer support out of hours and on weekends.
Manuals and help sheets using screen shots are available online and can be downloaded if required.
If you would like to see a presentation of our software we are more than happy to show you.
Please call on 0121 288 4240 or 0121 288 4886
When our operator requests please click on the Join.me link below for a direct connection into our servers.
If pop-ups have been blocked on your computer press the Control Key at the same time as you click on the link.
For your security we can only connect to your computer when you give us the password supplied by Join Me.
Call our dedicated support line 0121 288 4886 if you have problems downloading Join Me.